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Dial-up: Default Dialup Connection

In order to change the default dial-up connection - just follow the simple steps listed below. This guide assumes that you are using Outlook Express.


When you use Outlook Express, you may receive an error message telling you that a dial-up networking connection is already established - and that you will need to change the dialup connection in order to check your email. The message is similar to below;

Showing the error message

This is caused if your email account is set to use different internet settings to your default Internet connection. You can correct this so you do not have to re-dial a connection - by following the below; First of all, you will need to be in the Outlook Express program. You will need to go to the 'Accounts' menu option - which can be found in the 'Tools' menu;

showing the process of getting to the Accounts option

  • For each email account you have, listed on the 'Mail' tab, carry out the following:
    • Highlight the account with a single left click of your mouse, then click on Properties
    • Select the 'Connection' tab
    • Remove the tick from the checkbox marked 'Always connect to this account using...'
    • Click on 'Apply', then click the 'Ok' button
  • Once you have completed the above steps for all your email accounts, click on 'Close' to go back to Outlook Express.




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